For the safety of everyone aboard, operators do not carry change. Therefore, cash fares require exact change.

Cash Fare:

  • Basic - $1.50
  • Discount - $.75 for Medicare card holders, persons age 65 or older and/or disabled persons, with proper discount fare eligibility identification. You may apply in person at our administrative office for our discount photo I.D. card.  * See instructions below on how to obtain a Valley Metro discount photo I.D.
  • Students age 18 and under ride free, subject to the following conditions: Students 15 - 18 must show a valid High School issued Photo ID, or Valley Metro Student Photo ID. Children age ten and younger, must be accompanied by a paying adult passenger.

Transfers:

FREE - When more than one bus is required to complete your trip, you can transfer onto the second bus for free. Simply ask your operator for a transfer as you board the first bus and pay your fare! The time of that transfer pass expires 30 minutes after your bus reaches its final destination.

Passes:

Weekly and Monthly Passes offer the greatest savings for regular commuters! Basic and Discount Passes for our fixed routes can be purchased at our Campbell Court Transfer Station. S.T.A.R. Passes can be purchased through the mail or at Valley Metro's administrative office at 1108 Campbell Avenue, S.E.

  • Basic Monthly Unlimited Ride Pass - $48.00
  • Entitles pass holder to an unlimited number of rides on all routes during the issued (calendar) month.
  • Discount Monthly Unlimited Ride Pass - $24.00
  • Entitles S.S.I. Recipients, Medicare cardholders, people age 65 or older, and/or disabled persons, with proper discount fare eligibility ID, to an unlimited number of rides on all routes that month.
  • Basic Weekly Unlimited Ride Pass - $14.00
  • Entitles pass holder to an unlimited number of rides on all routes during the issued (calendar) week.
  • Discount Weekly Unlimited Ride Pass - $7.00
  • Entitles S.S.I. Recipients, Medicare cardholders, people age 65 or older, and/or disabled persons, with proper discount fare eligibility ID, to an unlimited number of rides on all routes the issued (calendar) week.
  • S.T.A.R. Monthly Unlimited Ride Pass - $84.00
  • Entitles persons certified for the STAR service to an unlimited number of rides on all regular bus routes, and to an unlimited number of S.T.A.R. trips during the issued (calendar) month.

How to Obtain a Valley Metro Discount Identification Card:

To obtain proper identification so as to be entitled to pay our discount fares, or use discount passes, a person must come to the Valley Metro Administrative Office (1108 Campbell Avenue S.E., Roanoke, VA, 24013) during the hours of 8 a.m. and 4 p.m., Monday through Friday.

This person must bring with them a state issued photo identification card, and one of the items listed below:

  • For proof of disability:
    • Valid MEDICARE card
    • Easter Seal card
    • Letter from the Social Security Administration, designating the person as a recipient of S.S.I. or S.S.D.I
    • Letter from a physician stating that a person has a permanent disability
  • For proof of age:
    • In most cases a state issued photo identification card is the accepted form for proof of age 65, or older.
    • If no state issued ID is available, a MEDICARE card (with photo) can be accepted for proof of age.

The cost for a Valley Metro photo identification card is only $5.00 for the original ID, or $10.00 for a replacement.

Now In Effect: Check Acceptance Policy:

Please be advised that to use a personal check to purchase your weekly and/or monthly bus passes at our Campbell Court Transportation Center, you MUST HAVE A VALID & CURRENT PHOTO IDENTIFICATION CARD.

You may use a driver's license, or a state, military, or government issued ID card which contains your photo. We are sorry, but we can NOT accept a Valley Metro Discount ID Card as identification for your check.

This policy has been issued by the TELECHECK Electronic Commerce Company, and must be followed by all Valley Metro employees when accepting personal checks.  YOUR COOPERATION IS GREATLY APPRECIATED.