Valley metro Services
Valley Metro
Valley Metro offers a reliable and efficient way to navigate the Roanoke Valley. With a network of routes connecting key destinations, it provides an affordable and convenient option for daily commuters and occasional travelers alike.
The Smart Way and Smart Way Express
The Smart Way buses offer regional public transportation services operated by Valley Metro. These buses link the Roanoke Valley and the New River Valley.
MetroFlx
MetroFLX offers convenient, affordable microtransit services tailored to the Roanoke Valley, connecting the Cities of Roanoke, Salem, and the Town of Vinton. With flexible scheduling options, MetroFLX makes getting around easier than ever.
Paratransit Services
S.T.A.R. (Specialized Transit - Arranged Rides) is a service of Valley Metro that is operated by RADAR to provide transportation to individuals with disabilities who are unable to ride a Valley Metro bus.
The Star Line Trolley
The Star Line Trolley provides free transportation to retail businesses, schools, libraries, restaurants, and lodging along Jefferson Street between Downtown Roanoke and Carilion Roanoke Memorial Hospital.
Park & Ride Locations
The region's Park & Ride facilities offer convenient parking options for commuters to connect with public transportation or carpooling services, reducing traffic congestion and promoting more sustainable travel. The Virginia Department of Transportation (VDOT) provides comprehensive information on these facilities, including locations, amenities, and guidelines for use.
ADA Complaints
Any issues related with Americans with Disabilities Act of 1990 (ADA)
Please use the following link to learn more about ADA: Disabilities Act
To file ADA grievance(s) or ADA complaint(s):
Phone
Bus Information:
+1 (540) 982-2222Smart Way Bus:
+1 (540) 982-6622Office:
+1 (540) 982-0305Toll Free:
+1 (800) 388-7005Customer Service
General information, service problems, or just to tell us how we are doing!
info@valleymetro.comAdministrative Office
No Buses Available Here
1108 Campbell Ave., SERoanoke, VA 24013
Mailing Address
P.O.Box 13247,Roanoke, VA 24032
Lost and Found
If you find any item on a bus, please turn it in to the operator. All items left on the buses are turned in at the end of the day and kept for 60 days at the Valley Metro Customer Service Center at 307 Salem Avenue S.W.
If you have lost an item on the bus,
call (540) 982-2222